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I get a “Camera Not Supported” message

Okay. First let’s make sure your camera is supported. You can find a list of supported cameras here:

If your camera is supported, this message means our engineers are still working through an issue with your specific camera model. Rest assured, we will get Arsenal working with all supported cameras. This should be resolved with a software update within the next couple weeks.

We really apologize for this inconvenience. If you’d like more details on the specific situation for your camera, go ahead and reply to this message.

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Thanks, glad we could resolve your issue!