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Arsenal is not working on my Android phone.

Some Android phones have had trouble connecting to Arsenal. The best solution is updating Arsenal’s firmware to the latest version from a Mac or PC. Installing this update should resolve your connection issues, and in the future you’ll be able to install updates directly from the mobile app.

Here are instructions to update Arsenal’s firmware from a Mac/PC: https://support.witharsenal.com/software-and-firmware/update-arsenal-firmware-from-a-computer

​If you don’t have access to a PC/Mac with WiFi, this article explains an alternate solution: https://support.witharsenal.com/general-faq/android-connection-help

Did installing the firmware update resolve your connection issue?

No
Thanks, glad we could resolve your issue!